Improvement Plan for the Chocolate Production Line of a Higher Education Institution

Abstract

The goal of higher education institutions is to integrate theory with practice, which is why it is essential to have spaces that provide the opportunity to learn about the real dynamics of companies on a scale. This is where theoretical knowledge is strengthened, becoming a space for experimentation and enabling the training of competitive professionals, positioning the university as a key player in technological, productive, and economic development. In this context, this research project had the objective of designing an improvement plan for the chocolate production line at the pilot plant of a higher education institution. The approach was mixed, combining techniques such as student surveys, lecturer interviews, and direct observation to collect and analyse relevant data on the current situation of chocolate production. The CAPDo methodology, based on the Deming cycle, was applied, which included the steps of Check, Act, Plan, and Do, to optimise an underutilised area. This approach allowed the identification of inefficiencies and areas of opportunity that could be addressed through an improvement plan. Among the results, 96% of respondents believed that an improvement plan is essential to revitalise the chocolate line. Furthermore, lecturers pointed out the need for plant improvements to enhance student learning. In conclusion, the implementation of the proposed plan will contribute to the continuous improvement of the institution, consolidating the scientific work of lecturers and students and developing highly competent professionals, who in turn will positively impact on the industrial development of the region.