Impact of AI on cloud infrastructure security management in IT environments: A systematic review

Abstract

This article aimedto analyze the impact of artificial intelligence on the security management of cloud infrastructures in IT environments, identifying its main applications, benefits, and challenges. Methodology: A systematic literature review was conducted using the PRISMA methodology, based on scientific papers and relevant studies published between 2021 and 2025 in academic databases such as Scopus and Google Scholar. Results:The selected studies show that AI enhances early threat detection, automates critical security processes, and optimizes incident response, thereby strengthening cloud-based IT service management; however, they also reveal risks related to data privacy, loss of control, and increasing technological dependency. Conclusions:It is concluded that AI is a key resource for improving the protection of cloud infrastructures, provided that its implementation is carefully planned, aligned with best-practice frameworks, and supported by continuous human oversight to mitigate unforeseen vulnerabilities.